Skip to content

04 · B2C Consumer Research

B2C

G2G conducts a variety of consumer research studies using CATI phone surveys and online data collection. We have extensive experience conducting interviews with hard to reach, specialized respondent segments.

Get a Quote
Researcher conducting a consumer interview

B2C Research

Consumer research that reaches the audiences others can’t.

Whether you need a nationally representative sample or a narrow, specialised segment, G2G blends CATI phone surveys with online data collection to reach the right consumers. We have particular experience recruiting hard-to-reach and niche respondent groups that standard panels struggle to fill.

What We Do

Here's exactly what you get.

Nationally representative consumer samples

Hard-to-reach and niche respondent recruitment

CATI phone surveys and online panel data collection

Demographic, psychographic and behavioural targeting

Concept, usage and attitude (U&A) studies

Brand tracking and customer satisfaction research

Industries We Cover

Audiences and sectors we know well.

FMCGRetailMedia & EntertainmentFinancial ServicesTravel & HospitalityAutomotive

Our Process

How a project comes together.

01

Free Consultation

Understand your target consumer segment and study objectives.

02

Sample Design

Plan demographic, psychographic or behavioural targeting and quotas.

03

Recruitment

Combine CATI and online recruitment to reach even niche segments.

04

Fieldwork & Quality Checks

Monitor completion rates and response quality across channels.

05

Reporting & Delivery

Deliver validated consumer data and topline findings on schedule.

FAQs

Frequently asked questions.

What counts as a hard-to-reach segment?

Groups that are small, niche, or underrepresented in standard online panels — such as specific hobbyists, rare medical conditions, or narrowly defined demographic groups — count as hard-to-reach segments.

Do you offer both phone and online surveys?

Yes. We run CATI phone surveys and online data collection, and can combine both within a single study to maximise reach and quality.

Can you build a nationally representative sample?

Yes. We design quotas against census or industry benchmarks to build nationally representative consumer samples.

Ready to talk?

Let's scope your B2C project.

Contact us